Privacy Policy
At Xeravolintho, protecting your privacy is a responsibility we take seriously. This policy explains how we collect, use, and protect your personal information.
Information Collection
We collect information you provide directly when you register on our platform, participate in our educational programs, or contact us. This includes your name, email address, phone number, and information about your interests in digital entrepreneurship.
We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information helps us improve your experience and personalize educational content.
Use of Data
We use your personal information for various legitimate purposes related to our educational services:
- Provide access to our courses and educational materials
- Communicate important information about programs and updates
- Personalize your learning experience
- Respond to your inquiries and provide technical support
- Continuously improve our educational services
- Comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data based on different legal grounds, depending on the specific purpose. Consent is obtained when you sign up for our services, and legitimate interest applies when we improve our educational products based on your usage.
Important Information:
You always have the right to withdraw your consent at any time by contacting us through the means indicated at the end of this policy.
Information Sharing
We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share limited information with service providers who help us operate the platform, always under strict confidentiality agreements.
In specific cases, we may be required to disclose information to comply with legal obligations or to protect the rights and safety of our users and our company.
Your Rights
Under the applicable data protection laws in Canada, you have several important rights regarding your personal data:
- Access: you can request a copy of the data we hold about you
- Rectification: you can ask to correct inaccurate or incomplete information
- Deletion: you can request the deletion of your data under certain circumstances
- Restriction: you can request to restrict the processing of your data
- Portability: you can request the transfer of your data to another provider
- Objection: you can object to processing based on legitimate interest
Security and Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, strict access controls, and regular monitoring of our systems.
Our servers are located in secure data centers within Canada, and all employees who have access to personal data receive regular data protection training.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. For active user accounts, this means during the period of your participation in our programs, plus an additional period as required by law.
Contact information for marketing purposes is retained until you withdraw consent or request its deletion. Certain information may be kept for longer periods to comply with legal obligations or resolve disputes.
International Transfers
Your personal data is primarily processed within Canada. When it is necessary to transfer data to countries outside Canada, we ensure that appropriate safeguards are in place through adequacy decisions or approved standard contractual clauses.
Contact for Privacy Questions
To exercise your rights or clarify questions about this privacy policy:
Email: info@xeravolintho.com
Address: 70 Fraser Ave, Toronto, Canada
Phone: +14165880005
We are committed to responding to your request within 30 days of receipt.
Policy Changes
This privacy policy may be updated periodically to reflect changes in our services or applicable legislation. We will notify you of significant changes via the registered email or through a notice on our website.
We recommend that you review this policy regularly to stay informed about how we protect your personal information.
Last updated: January 2025